Commerce AI UX patterns

Commerce patterns for discovery, recommendations, visual search, and checkout flows augmented by AI.

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Core patterns for commerce UX.

16 patterns

Frequently asked questions

When should I use commerce AI patterns?

When search, recommendations, or merchandising are core journeys and users need natural language or multimodal discovery—not only a generic chat sidebar bolted on.

What is the difference between semantic search and NL filters?

Semantic search retrieves by meaning across catalog content. NL filters translate phrases into structured facets users can still edit—combine them so power users can correct the query.

How should visual search handle low confidence?

Show similar matches with clear “best guess” labeling and easy pivot to text search. Visual search fails on ambiguous photos; recovery paths matter more than perfect first hit.

Where do smart bundles and recommendations fit?

Use on PDP, cart, and post-add-to-cart surfaces when context is rich. Explain why items are grouped so users don’t feel manipulated by opaque AI merchandising.

Do commerce patterns cover post-purchase AI?

Yes—review summaries, support handoff, and return flows appear in the catalog. Pair transactional patterns with trust signals when money or personal data is involved.

Can I benchmark against real storefronts?

Each pattern lists example retailers and marketplaces; case studies in the gallery complement patterns with full-page screenshots.