Overview
How might we design live transcript so people can trust and act on AI output?
When to use
- Perfect for meeting tools, accessibility applications, and voice-enabled platforms where real-time transcription makes audio content accessible and searchable.
When to skip
- Silent text-only products.
- Ultra-low-latency voice UIs where transcript lag would confuse more than help.
- Highly confidential calls where storing transcript text is forbidden.
Rules
Final-only transcripts with no live feedback while speaking.
Transcripts that cannot be edited after recognition errors.
No speaker labels in multi-person calls.
Auto-saving transcripts without consent.
Evidence
| Product | Implementation |
|---|---|
| Otter.ai | Live meeting transcripts with speakers. |
| Zoom | Live transcription during calls. |
| Microsoft Teams | Real-time captions and transcripts. |
| Google Meet | Captions and transcript affordances. |