Overview
How might we design conversation templates so people can trust and act on AI output?
When to use
- Ideal for power users, professionals, and teams who have established workflows and want to standardize their AI interactions.
When to skip
- Completely open-ended chat with no repeating workflows.
- Templates that go stale faster than teams will maintain them.
- Compliance contexts where every chat must start blank for audit reasons.
Rules
Templates that hide the underlying prompt from the user.
No way to fork and customize a template.
Marketplace templates that request tools without disclosure.
Overwriting a shared template without version notes.
Evidence
| Product | Implementation |
|---|---|
| ChatGPT | Custom GPTs and starter prompts as reusable setups. |
| Claude | Projects and prompt starters for repeat workflows. |
| Notion AI | Saved prompts and templates for recurring docs. |
| Jasper | Template galleries for marketing chat flows. |