Safety and trust
Safety and trust
Capability Disclosure
Capability disclosure is the practice of telling users. In plain language. What an AI feature can and cannot do before and during use.
Explainability
Explainability is how clearly an AI product shows why it produced an answer: sources, reasoning steps, confidence, or feature influence.
Guardrails
Guardrails are rules, filters, and policies that block unsafe inputs, limit risky outputs, and keep AI behavior aligned with product and brand standards.
Hallucination
A hallucination is when an AI states something confidently that is false, outdated, or unsupported by its inputs.
Human in the loop
Human-in-the-loop (HITL) means a person reviews, approves, or corrects AI output before it affects users, records, or systems.
Moderation
Moderation is the process of detecting and handling harmful, abusive, off-brand, or policy-violating content in AI inputs and outputs.
Prompt Injection
Prompt injection is when untrusted text tricks the model into ignoring its instructions or exposing hidden system behavior.
Slop (AI Slop)
AI slop is low-quality, generic, or misleading AI-generated content flooding feeds, search results, and products: templated articles, fake thumbnails, and plausible but empty copy.