What it means
Post-action UI: “Archived 14 contacts on Jun 22 at 2:14 PM” with links to affected objects and an undo or support path.
Why designers should care
Users cannot supervise every agent step in real time. Receipts let them audit after the fact and recover when something looks wrong.
Example
After a CRM update, the activity feed shows each field changed, old → new values, and “Revert this change” for 24 hours.
Common mistakes
- Technical event logs exposed to end users.
- Receipts without timestamps, actor, or scope.
- No link from receipt to the object that changed.
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Frequently asked questions
What is Action Receipt?
An action receipt is a plain-language record of what an agent did, when, and with what permissions, like a bank notification, not a server log.
Why should designers care about Action Receipt?
Users cannot supervise every agent step in real time. Receipts let them audit after the fact and recover when something looks wrong.
What are common mistakes with Action Receipt?
Technical event logs exposed to end users; Receipts without timestamps, actor, or scope; No link from receipt to the object that changed.